Frequently asked questions
Our parks are open every day from 9th December to 1st January, 2024.
(CLOSED on Christmas Eve and Christmas Day)
Fridays and Saturdays 11am to 7pm
Mondays – Thursdays and Sundays 11am – 6pm
Parking and Entrance for both parks will be on the Amusement Park side of the facility (the western side)
yes, there is a gate in between the 2 parks that guests can access if they pay to attend both parks.
Yes. Parking is available free of charge at Pier 2. Please look out for the Five Islands Water Park sign and arrow on the outside, just as you pass Pier One. The parking is called ‘Zone A Parking’.
Parking in the Amusement Park is also free.
REGULAR and GROUP 5 Pricing offers as follows:
Guests 48” & Up $200
Guests 36” to 47” – $120
Guests under 36” – Free
Guests 48” & Up $100
Guests 36” to 47” – $100
Guests under 36” – Free
USE OF BOTH PARKS:
Guests 48” & Up $250
Guests 36” to 47” – $150
Guests under 36” – Free
GROUP 5 PRICING:
WATER PARK: 5 persons for $750 ($150 per person)
AMUSEMENT PARK: 5 persons for $1,000 ($200 per person)
No. Once you pay the admission price, all rides and attractions in the respective parks are free to use all day long.
Arcade Games and Paintball are the only attractions where payment would be required.
Food and drinks are not included in the admissions price.
We currently have a special for a Group of 5 persons
5 persons for the water park only $750
5 persons to have access to BOTH parks $1,000
(Access to the Amusement park only remains $100 per person over 36″)
If purchased at our main entrance, we accept cash, debit cards, Visa, MasterCard, Discover, and American Express credit cards, as well as Five Islands Park gift cards. You must have a valid photo ID to pay with credit card.
Yes. We have lockers available for rent. Rental fee per locker is $50 for the day. $10 will be refunded to you in cash, once you return your locker key to guest services before you leave the park.
For safety reasons rides may be closed temporarily due to thunder and lightning at the park. Depending on the severity of the weather conditions a rain check may be issued as follows:
Rain Check cards for a free return admission to the park may be issued to guests in situations where our park rides are closed for 2 hours or more due to safety concerns or for circumstances beyond our control, like bad weather, power outages or national emergencies. Guests who have been in the park for 4 hours or more before ride closure will not be entitled to a Rain Check. Management reserves the right to alter this policy as required.
Outside beverages (or water), and coolers are not allowed in the park. We do have concessions and bars with delicious food, drinks and snack options on sale.
Our ‘Eats & Treats’ promotion is the only time that you are allowed to bring your own food into the park. Stay tuned to our website and Social media channels to know when the promotion is happening.
Please note that the following are not allowed:
- Beverages and Coolers
- Glass, breakable or fragile containers
- Pots, pans and metal utensils
Disposable utensils, wares and containers only.
Also note that our concessions will still be open serving our delicious food and beverages during these times.
NB: If our eats & treats promotion is not being advertised, then no food or beverages are allowed in the park.
Eats & Treats is a promotion, so always stay tuned to our social media channels for updates regarding when the promotion may be on.
Once no such promotion is on, then the rule remains where no outside food or drinks are allowed inside the park.
We have a variety of delicious food and drinks available at our concessions and bars throughout the park:
We offer pizzas, hamburgers, hotdogs, fries, chicken tenders
We have various snacks, popcorn, cotton candy and ice cream on sale and we offer a variety of drinks (both alcoholic and non-alcoholic).
Yes. socks with special grips must be used on the Trampolines in the Amusement Park. You can bring your own or they are available on sale at the park for $15/pair. The socks are yours to keep once purchased and you can use them every time you visit the park.
Yes. We have Seaside Cabanas, Riverside Cabanas and VIP Cabanas available for rent on a first-come-first-serve basis. Please call 612-PARK (7275) to make your booking or email us at email@example.com
Seaside Single $400
Seaside Double $600
WEEKEND & PUBLIC HOLIDAYS
Seaside Single $600
Seaside Double $1000
Once you book a Cabana, it is booked for the entire time that the park is open (11am – 6pm)
Single Seaside – about 10 persons
Double Seaside – about 20 persons
Riverside – about 20 persons
VIP – about 30 persons
Cabana rentals do not include cost of admission.
We currently have a Group price for 5 persons available on weekends for the summer holidays.
5 persons for $750 for water park only
5 persons for $1000 for access to both water and amusement parks
Please note that all 5 tickets must be purchased at the same time. Tickets from a Group 5 package cannot be purchased individually.
Yes! we have birthday party packages in the Amsuement Park in our indoor party rooms. Please check our website page (Birthday parties) for details.
There are no pre-set birthday party packages for the water park but you can rent a Cabana, decorate and bring a cake or cupcakes to celebrate the occasion.
Yes you can. It can either be pre-cut or you can ask your host/hostess for a knife as you would not be able to enter the park with a knife. You can also bring your own plates, forks, napkins and candles but no flare candles are allowed.
You can also choose to bring cupcakes.
Yes. We offer changing rooms and private showers in both our men’s and ladies’ restrooms located at the main washroom building near the entrance.
We also have family bathrooms located behind the wave pool building, adjacent to the Great Race slide.
We do have lockers available for rent at the park, on a first come, first serve basis.
The rental cost for the locker is $50 for the day and $10 is refunded to you once you return the key to Guest services.
Yes. All of our Bathrooms are equipped with baby changing tables.
No we do not, so please walk with your towels.
Please note that we do provide life jackets for kids or adults at the park. We do allow foam puddle jumpers, however, if you have a flotation device that you would like to use for your baby/toddler, it would have to be pre-approved on entry.
We ask guests to respect that our park is a family-friendly facility and as a result, the swimwear worn at Five Islands Water and Amusement Park must be appropriate and not offensive to other guests in the park.
Recommended Swimming Attire:
We strongly recommend rash guards, swim shorts, whole piece or one-piece swimsuits be worn by ladies, due to the force of the water on some attractions.
Men can wear appropriate swim shorts, rash guards and bare back is permitted.
Children not yet toilet trained are required to wear approved swim diapers. (Available for purchase at the park)
Water or swim shoes are permitted in the pools, but not on the slides.
Guests are required to wear proper dry clothing and shoes to use the dry attractions in the Amusement Park. (Swimwear, bareback and bare feet are not permitted on the Amusement Park attractions)
Swimwear (spandex material) is best on the slides
Swimwear with buckles, zippers or exposed metal accessories are not permitted on slides.
Thongs, G-strings or revealing mesh swimsuits or see through swim wear are not permitted.
T-shirts, long pants or jeans are not permitted on the slides.
No swimming in undergarments.
No jeans of clothing allowed on the slides
No topless or naked swimming